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FAQ

Hells Canyon Designs is located in Lewiston Idaho at the confuence of the Snake and the Clearwater Rivers. Our actual shop is located in Downtown Lewiston at 0116 9th Street.

Our standard turn-around time from order to shipping is 10-14 business days from art approval and payment.

The prices we charge are inline with the industry. We are a service provider and as such have a quote process that we follow and it will lead us to the final prices for all items.

We use digital Vector files. EPS, PDF, and ai files are the best. We can easily have your bitmap logo picture or logo converted for use. Conversion work is sourced out usually runs $20-$45 and is done the next day.

We love wholesale orders. We have very competitive pricing on large orders. Please contact us for a quote!

We approach refunds and replacements on a case-by-case basis, most of our gear is custom, so please reach out to us with any questions.

We do not offer refunds. Everything we make is custom made and as soon as you pay your invoice we order all the materials required to create your project. Your pieces are one of kind, made to order, and by accepting your order with us, we commit to producing your entire project. If there are errors with your order, we are always happy to make things right; these issues are handled on a case-by-case basis.